UltraPress® Replacement Outer Cup

Not only did Grayl provide replacement parts, they quickly answered questions I had regarding these parts. In the item below: “I use this product for”, there is no “All of the above “ category, which would be accurate. I use it for travel for work,

My Grayl outer cup was leaking. I bought it about a year ago. Because of Grayl's guarantee it was totally replaced. My Grayl works great now and the company was in communication with me every step of the way. I never had to guess what was going to happen

Hands down best people working in the front throughout to the back of the building. Just helping is an understatement. If you're on the fence - don't hesitate - buy today with confidence. Cheers :vulcan_hand:

Great customer service.

Filters really well but seems to drip at the cup/seal.

I had high hopes of getting a full container of clean water with each fill, however I am only able to press about 1/2 of the cylinder through the filter without losing the other half out the top and over the sides of the press. Still hoping it’s just

Awesome!

No way a bot could be this helpful. Never fire Travis, definitely give him a giant raise! He's worth at least three times.

Thanks to superior customer service from Grayl, my wife’s ultrapress is back in use. When an internal coating began to peel from the outer cup, a quick chat with Grayl was all it took to get a replacement headed our way. Thanks Grayl!